You’ve got the Membership Diagnostic. It identifies your primary retention leak across six elements. That answer tells you exactly where to focus next.
Watch this first.
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The diagnostic does one thing: it tells you which retention element is doing the most damage right now. Not a ranked list. One primary answer, specific to your membership.
Most membership site owners have a theory about what’s wrong. Usually it’s churn. Usually the real answer is upstream of that. The diagnostic looks across Activation, Habit Formation, Connection, Communication, Detection, and Ascension, and finds the element that’s leaking the most. That’s where you start.
It takes about 20 minutes. You’ll get a results page with three specific action items for your primary leak. Implementation-level, not tips. You can act on them the same day.
If you also took the Retention OS offer: it’s waiting in your account alongside the diagnostic. Run the diagnostic first. Your results will tell you which of the six OS modules to open first. The sequencing matters. Don’t skip it.
Motivation peaks at the moment you decide. It drops from here. The membership site owners who get results from this are not the ones who schedule it for later. They’re the ones who open the course today.
Check your inbox. Lesson 2. Twenty minutes.
I’ve been running my membership for four years and I thought I just had a churn problem. The diagnostic made me realise I had three specific leaks I’d never even looked at. Honestly a bit confronting. Also exactly what I needed.Katie · The Change Box