Find Out Exactly Where Your Membership Is Leaking Revenue

8 minutes. 36 questions. One specific answer and a prioritised sequence to fix it.

8 minutes

36 questions

Immediate access

$27

Take the Diagnostic → $27

No subscription. One payment. Your results stay with you.

Most membership site owners know something’s wrong with their retention. They just don’t know which thing.

That’s not a motivation problem. It’s a visibility problem.

This diagnostic solves it.

What it measures

Six retention elements. One primary leak.

The Membership Diagnostic scores your membership across all six elements of the Member Engine retention framework. It’s the same assessment run at the start of every audit call, adapted so you can run it yourself in about eight minutes.

Activation Are members actually consuming your best content in the first 10 days, or are they deciding to leave before they’ve seen what you built?

Habit Formation Is there a structural trigger pulling members back every week, or are you relying on novelty to do that job? (Novelty runs out around week three.)

Connection Are members forming real relationships inside your community, or are they technically present and functionally alone?

Communication Are you sending the right messages to the right members at the right point in their lifecycle, or broadcasting the same thing to everyone and watching it get ignored?

Detection Do you see at-risk members before they cancel, or do you only know someone was drifting after they’re already gone?

Ascension Do your best, most engaged members have somewhere to go deeper, or have they plateaued on a plan that’s identical to a member who joined last Tuesday?

What you get

Three things land in your results page

A scored breakdown across all six elements At a glance you can see which areas are solid and which are structurally compromised.

Your primary leak identification The single element with the biggest immediate impact on your retention curve. Not a ranked list of things to fix. The one thing to fix first.

A personalised implementation sequence Specific to your membership type, your MRR range, and your primary leak. What to build, what to skip, what to stop doing that’s making the problem worse.

This is not a quiz. It’s a structured diagnostic. The same methodology a retention consultant would charge several hundred dollars to run through with you.

What you’re getting

36-question structured assessment across 6 retention elements $147

Scored breakdown with primary leak identification $97

Personalised implementation sequence (specific to your membership type and MRR) $124

Total value $368

Your price today $27

The assessment alone takes a retention consultant 60–90 minutes to run manually at $150–200/hr. You get the same structured output in eight minutes.

This isn’t a loss leader. The diagnostic delivers a specific, usable answer regardless of what you do next.

A single recovered member at your MRR level pays for this many times over. The question isn’t whether $27 is worth it. The question is how long you want to keep solving the wrong problem.

If you go through this and decide you want help implementing what it surfaces, that conversation is available. If you’d rather use it yourself, the implementation sequence gives you exactly what to do.

Who this is for

✓ Membership site owners at $5,000–$100,000/month in recurring revenue
✓ You know your retention isn’t where it should be but can’t identify exactly which element is the primary problem
✓ You’ve already tried adding content, running challenges, or sending win-back campaigns, without a material improvement
✓ You want a diagnosis, not another generic framework

“

I’d been going round in circles on my retention for almost a year. I thought the problem was my content. It wasn’t. The diagnostic told me the problem was activation. I was losing people in the first fortnight before they’d even seen my best work. That one answer changed what I focused on for the next three months.

Simone · Professional community

The guarantee

If you complete the diagnostic and genuinely believe the result told you nothing you didn’t already know, email me. I’ll refund the $27 immediately, no questions, no conditions.

I’ve never had to issue that refund. But the offer stands.

Know exactly which leak is yours.

$27

8 minutes. One specific answer. Immediate access.

Take the Diagnostic → $27

No subscription. Money-back guarantee if it tells you nothing new.

What happens after you purchase

You’ll be taken directly to the diagnostic. No email confirmation required, no waiting period. The assessment is in your browser immediately.

When you complete it, your results page shows your full breakdown and your personalised implementation sequence. You can print it or save it. It’s yours.